Published Solutions

Published solution Articles non internal

helm install/upgrade microservice components failed due to wrong chart version
Symptoms Attempt to install/upgrade CBC microservice components (aka CBC Extensions) such as in the list below (but not limited to) failed with error "...
Wed, 1 Dec, 2021 at 5:36 PM
SimpleAPI Verification Script
As a part of the instructions for the SimpleAPI deployment, this script is required to verify the result. Please, refer to SimpleAPI documentation for th...
Mon, 29 Nov, 2021 at 10:31 PM
Periodic Task UX1 Marketplace [GUID] Post upgrade from 6.0-952 Failed and Generated Multiple Times
Symptoms After UX1 Marketplace as been successfully upgraded from version 6.0.952 to 6.1.1026, a periodic task named "UX1 Marketplace *** Post upgrade...
Thu, 9 Dec, 2021 at 3:25 AM
[Office 365 19.3.4 for Odin Automation 8.2.x/8.3.x] OA Billing Customizations
Table of Contents Introduction Preconditions Upgrading OA Billing Customizations Installing OA Billing Customizations Helpful Resources Introduction...
Tue, 30 Nov, 2021 at 7:06 PM
How to Prepare Your DNS Services for the Upgrade to CloudBlue Commerce 21.0/21.1/21.2/21.3
TABLE OF CONTENTS Overview The Preparation Procedure Step A: Check Your Management Node Step B: Migrate from PowerDNS to BIND (If Applicable) Step C: ...
Fri, 26 Nov, 2021 at 1:59 AM
How to Prepare Your DNS Services for the Upgrade to CloudBlue Commerce 21.4 or Later
TABLE OF CONTENTS Overview The Preparation Procedure Step A: Check Your Management Node Step B: Migrate from PowerDNS to BIND (Optional) Step C: Prepa...
Mon, 20 Dec, 2021 at 4:20 PM
Cloud Infrastructure Automation 18.0 Release 35
Pre-Prerequisites Fixed Issues Installation Procedure Help Resources Pre-Requisites This hotfix requires: Odin Automation Premium 7.4, or lat...
Tue, 16 Nov, 2021 at 4:33 PM
A Certain User Received Error "Error 500" After Login
Symptoms After IDP feature is re-enabled by Provider, when a certain user login to CCP the user is returned with error "Error 500 An Internal server e...
Thu, 9 Dec, 2021 at 9:56 PM
Upgrading the Reseller Invoice Notification Template to Include Order Number and PO Number
To simplify reconciliation and auditing, invoice notifications generated for resellers can now include order numbers and purchase order (PO) numbers. This ...
Fri, 26 Nov, 2021 at 12:28 AM
Setting up the Centos 7 node with poaupdater and platform configuration files
For CloudBlue Commerce version 21, a VM is required to run python scripts that use poaupdater and have access to OSS and BSS DB credentials in the format th...
Wed, 24 Nov, 2021 at 9:35 PM