Published Solutions
Published solution Articles non internal
Symptoms: Reseller's customer is unable to place a zero price order (100% discount) in UX1 when no payment method configured to the customer's ...
Thu, 2 Apr, 2020 at 1:07 PM
Symptoms An attempt to remove a domain failed with error: {'status': -1, 'error_message': 'Could not remove APS entity "http://p...
Mon, 6 Apr, 2020 at 5:03 AM
This hotfix also requires
OA 8.3.0 HOTFIX PLATFORM v15
Fixed issues OA-12018 Hosted Exchange subscriptions with more than 30k service users consume l...
Tue, 7 Apr, 2020 at 4:27 PM
Fixed issues OA-12019 Hosted Exchange subscriptions with more than 30k service users consume large amount of memory which can lead to customer control pan...
Wed, 8 Apr, 2020 at 8:55 PM
## Symptoms Sales order for Office 365 subscription fails with the error: "Service Creation Failed: Platform error #error_code #-1, extype_id ...
Thu, 14 May, 2020 at 4:24 PM
This article describes the key points of migration from Exchange Server 2010/2013 to Exchange Server 2016. The general procedure of migration is depicted i...
Mon, 13 Apr, 2020 at 9:06 PM
Symptoms After upgrade to OA 8.3, one may notice that UX1 for Customers allows purchasing domain names that are not available if a search is made with doma...
Fri, 17 Apr, 2020 at 1:27 PM
Symptoms A scheduled RDE report of type "With Every Invoice" lacks details from a customer's order. The missing details can be found in a one...
Fri, 17 Apr, 2020 at 2:54 PM
Symptoms Service user's password changed from CCPv1/UX1 is not propagated to Active Directory and consequently to Exchange. However, corresponding task...
Sat, 18 Apr, 2020 at 8:58 PM
Symptoms It is not possible to perform resource modification (increase quantity, change name, etc.) of subscription based on APS application. The er...
Thu, 23 Apr, 2020 at 4:24 PM