Published Solutions

Published solution Articles non internal

OA 7.0.1 HOTFIX 130675 PAU v19
Release notes This hotfix also requires: OA 7.0.1 HOTFIX 130638 PUI v15 OA 7.0.1 HOTFIX 130584 UI CORE APP v6 OA 7.0.1 HOTFIX 130561 APS v5 Fixed Is...
Tue, 10 Mar, 2020 at 7:38 PM
Troubleshooting Errors During Switching from Hosted Exchange 2016 Module to Hosted Exchange Application
This article contains troubleshooting information that you can use when switching subscriptions from the Hosted Exchange 2016 module to the Hosted Exchange ...
Mon, 6 Apr, 2020 at 4:05 AM
Azure CSP - Periodic synchronization task fails with "Unexpected empty response for subscription utilization request" or " The enumerator does not have a current value"
## Symptoms Periodic task "Synchronize resource usage for APS application instance #12 (Azure Cloud Solution Provider)" fails with the followi...
Wed, 5 Aug, 2020 at 10:15 AM
Office 365 - "A task was canceled" error is shown on Office 365 tab
Symptoms The following error message is shown in UX1 of customer on Office 365 tab: A task was canceled It can be seen from log of Office 365 tha...
Fri, 13 Mar, 2020 at 11:06 PM
McAfee provisioning fails with "String exceeds maximum length of 30."
Symptoms A sales order for McAfee provisioning fails with the following error, which can also be traced in /var/log/pa/core.log on the MN and in /var/log/h...
Sat, 14 Mar, 2020 at 4:17 AM
How to clean up orphaned brands from the IDP database
Symptom: Some brands deleted from the OSS database are not cleared from the IDP database. They slow down IDP startup and migration. Diagnostic: Compare ...
Fri, 20 Mar, 2020 at 10:13 PM
DNS zones of disabled domains were propagated to nameservers
## Symptoms  During migration, DNS zones of disabled domains were propagated to name servers. ## Cause Software issue **#OA-11506**: The DNS zones of ...
Tue, 24 Mar, 2020 at 1:40 PM
Cloud Infrastructure Automation 18.0 Release 20
Pre-Prerequisites Fixed Issues Installation Procedure Help Resources Pre-Requisites This hotfix requires Odin Automation Premium 7.4 or later. ...
Thu, 26 Mar, 2020 at 8:43 PM
How to enable/disable OACI notifications
Question Is it expected that end customer's staff members receive notifications in form of emails on successful failover of virtual environments (and o...
Wed, 1 Apr, 2020 at 5:23 PM
Several SiteApp instances break user General tab in CCPv1
Symptoms General tab for users in CCPv1 fails to open if the corresponding account has a subscription with two and more SiteApp application instances. The ...
Wed, 1 Apr, 2020 at 5:18 PM