Published Solutions
Published solution Articles non internal
Symptoms If you click on Terms & Conditions on the last screen of purchase project, new windows is opened with the details of Terms & Condition...
Thu, 13 Apr, 2023 at 10:12 PM
Symptoms Customer place Sales Order by API, the subscription takes too long to generate so it retry the API request. After some time two subscriptions a...
Mon, 17 Apr, 2023 at 7:55 PM
Symptoms After a microservice has been successfully upgraded, its apsinstance 'Component status' changed to status 'APS Instance upgrade fa...
Tue, 18 Apr, 2023 at 8:42 AM
Symptoms In an attempt to do an immediate plan upgrade for subscription to a better SKU, the following message appears in UX1: There are no plans avail...
Tue, 18 Apr, 2023 at 10:22 PM
Question Due to cybersecurity critical vulnerabilities, customer is asking on how to disable https:\\<BRAND_NAME>/auth/ URL Keycloak access for ce...
Wed, 19 Apr, 2023 at 10:25 PM
Symptoms From Usage Reports (Operations > Services > Usage Reports) a customer is trying to upload a usage file to their panel, but it is getting ...
Wed, 19 Apr, 2023 at 11:03 PM
Symptoms Based on the current deployment guide for Monitoring and Alerting solution, inside the infra.yaml metric_server_enable setting value can be set...
Thu, 20 Apr, 2023 at 8:29 AM
Symptoms PPR import has no response at all. No error, notification or summary is shown at all. At the same time, in the inhouse-product log it is indicat...
Tue, 16 May, 2023 at 6:50 AM
This article is a container for the migrate_connect_to_pdi.py that is required for the instructions in this section: https://docs.cloudblue.com/cbc/21.0/...
Fri, 28 Apr, 2023 at 8:50 PM
Symptoms There is a difference in the NCE Azure usage file from CB Connect and Azure Usage Management tool on Microsoft Partner Center. Cause The discre...
Fri, 5 May, 2023 at 3:25 PM