Published Solutions
Published solution Articles non internal
Symptoms Task "Execute operation '/appDetails/PRD-xxx-xxx-xxx/upgrade' ... on resource application ..." fails with the error like this...
Thu, 9 Feb, 2023 at 8:37 PM
Symptoms When trying to open CP login page we get this Forbidden You don't have permission to access /servlet/Turbine/frm/single/ on this server. ...
Fri, 10 Feb, 2023 at 1:57 AM
Symptoms 'No Refund' refund policy was set in Subscription Period, however, when a downgrade order was placed, order was charged with prorated refu...
Wed, 1 Mar, 2023 at 10:18 PM
Symptoms The Subscription Resources dataset for RDE returns the wrong Unit Price for a resource, whereas provisioned order and subscription resource show ...
Thu, 23 Feb, 2023 at 4:24 PM
Question What is BN Orders? Answer BN orders - is orders, which are regenarated every day. This type of order has no order flow. It is not supporte...
Thu, 23 Feb, 2023 at 9:59 PM
Symptoms A Scheduled Change Order, that was placed after a Renewal Order and before the Expiration Date fails due to the below error: Microsoft commitmen...
Thu, 27 Jul, 2023 at 11:44 PM
On the CloudBlue Commerce installations with a big number of orders, the number of records in the database related to these orders can be reduced by archivi...
Wed, 8 Mar, 2023 at 12:30 AM
Symptoms Action buttons created do not work. In UX1 go to Portfolio > Products > Product Lines > Product - PRD-XXX-XXX-XXX-X > Description &g...
Fri, 3 Mar, 2023 at 10:09 PM
Symptoms Customer placed an order and create google workspace based subscription using specific domain without any issues. Then, same customer placed s...
Fri, 3 Mar, 2023 at 12:52 AM
Symptoms Periodic task named 'PSA Integration b402397e-9809-443a-93e6-xxxxxxxxxx auto sync' is failing with output: The application returned a...
Tue, 14 Mar, 2023 at 12:55 AM