Published Solutions
Published solution Articles non internal
Question Prometheus scraped data from some exposed metrics of some applications, but how long does it store it or how long is the data retention? Answe...
Tue, 30 May, 2023 at 12:29 PM
Symptoms Customer is trying to import an Exclaimer Subscription into the Control panel by using the request payload: {
"type": "MIGRATI...
Tue, 30 May, 2023 at 5:55 PM
Symptoms If you login to Account and find in business > marketing > promotions > promo code no data is displayed, in the backend on the web-deb...
Tue, 30 May, 2023 at 8:50 PM
Symptoms Customer/Reseller places an NCE Order based on a PLM plan and provisioning fails with error similar to: Service Creation Failed: Platform serv...
Tue, 30 May, 2023 at 10:54 PM
Symptoms In UX1 CP, when new experience is not activated, the drop-down menus are not correctly displayed for different components. The current version...
Wed, 31 May, 2023 at 10:56 PM
Symptoms In recent billing order, it is observed that the detail type 'Discount' for previous subscription period was recharged. For example: ...
Thu, 1 Jun, 2023 at 4:44 PM
Symptoms Rated Data Export (RDE) report contains duplicated lines for some accounts. Also there are some empty fields, such us 'CUSTOMER_ACCOUNT_ID&...
Thu, 1 Jun, 2023 at 4:53 PM
Symptoms Have a custom Terms And Conditions for some Service Plan, purchase subscription under this Service Plan does not show specific Terms & Cond...
Thu, 1 Jun, 2023 at 5:20 PM
Symptoms Customer is trying to migrate subscriptions from the Adobe VIP Program to CBC. But when clicking button Validate VIPS no response is given, and...
Thu, 1 Jun, 2023 at 8:27 PM
Symptoms When connecting to SimpleAPI endpoint, reseller received 500 code error. For example, below is the output of Postman when trying to create tok...
Thu, 1 Jun, 2023 at 11:24 PM