Published Solutions
Published solution Articles non internal
Symptoms A Change Order is failed and has caused inconsistencies between OSS and BSS. The changes should have not reached MSFT and the new resource shou...
Wed, 24 May, 2023 at 5:26 PM
Symptoms When I try to assign accounts to discount, and there is at least one of those accounts which is cancelled in BSS, then in case that it's al...
Thu, 25 May, 2023 at 3:53 PM
Symptoms PPR file has been uploaded to UX1 panel to create new Service Plans. After the import no plans are added. There is a failed task in Operations ...
Thu, 25 May, 2023 at 7:47 PM
Question Prometheus scraped data from some exposed metrics of some applications, but how long does it store it or how long is the data retention? Answe...
Tue, 30 May, 2023 at 12:29 PM
Symptoms Customer is trying to import an Exclaimer Subscription into the Control panel by using the request payload: {
"type": "MIGRATI...
Tue, 30 May, 2023 at 5:55 PM
Symptoms If you login to Account and find in business > marketing > promotions > promo code no data is displayed, in the backend on the web-deb...
Tue, 30 May, 2023 at 8:50 PM
Symptoms Customer/Reseller places an NCE Order based on a PLM plan and provisioning fails with error similar to: Service Creation Failed: Platform serv...
Tue, 30 May, 2023 at 10:54 PM